Mobile / Slots
These terms set out how your fold7 account works — what you agree to when you register, how we handle your wallet activity, and what applies each time you access the platform. Access and eligibility depend on your local law and eligible region.
By creating and using a fold7 account, you confirm you have read and accepted these terms in full. They apply from the moment your registration is confirmed. These terms govern account activity, wallet use, platform access and any interactions you have with our support team. If any section of these terms conflicts with local legislation in your region, local law takes precedence. We do not override your statutory rights. Wallet activity — including deposits made via bKash or Upay — is subject to the transaction rules described in your account settings. We may update these terms when platform conditions change or when we need to reflect regulatory requirements. Where a material change is made, we will notify you through your registered account or by posting a notice on site. Continued use of the platform after a change is posted constitutes acceptance of the updated terms. If you disagree with a change, you may close your account at any time by contacting support. Keeping your account details current is your responsibility; we rely on the information you provide to deliver account communications accurately.
These terms define the boundary between what fold7 is responsible for and what sits outside our policy. Understanding this scope helps you know where to direct questions and what protections apply to your account.
Registration, login, session management and account suspension fall fully within this policy. Any decision to restrict or close an account is made under these terms and communicated through your registered contact details.
Deposits and withdrawals processed through confirmed methods — including bKash and Upay — are governed here. Transaction records are visible in your account history, and any dispute over a processed amount is handled through our support route.
Game availability, lobby layout and promotional notices on the platform are covered by these terms. Content is subject to change; we do not warrant that any specific game or feature will remain available at any given time.
Payment processors, game studios and external networks operate under their own terms. We are not liable for how those third-party services perform once a transaction or data request leaves our platform boundary.
These terms are not one-sided. You have concrete choices available at every stage of your account life. You can review your full transaction history directly inside your account — every deposit and withdrawal is logged with a timestamp and status. If any detail looks incorrect, you can raise a correction request through the support contact route listed on this page. Updating personal information such as your registered mobile number is done from the account settings screen; changes take effect once verified. You may also request a full export of the data we hold on your account by submitting a written request to support. If you decide the platform is not right for you, account closure is straightforward — contact support, confirm your identity and we process the closure. No penalty applies for closing. These choices sit alongside your statutory rights, which depend on local law and eligible regions. We do not limit what local law gives you.
Open your account history to see every processed deposit and withdrawal, including wallet method and timestamp. Records are available as long as your account is active.
If a registered detail is wrong, contact support with the correction. We verify and update the record; you receive confirmation once it is done.
Any question about how a term applies to your account can be sent to our support team. We will respond through the channel you used to contact us.
You may close your account at any time. Contact support, confirm your identity and we will process the closure. Pending wallet balances are handled according to withdrawal conditions at that time.
If a section of these terms raises a question about your account, use the contact routes below. Our support team handles queries about wallet rules, account status and policy interpretation. State your registered account detail when you write so we can locate your record without delay.
Open the chat widget from any page on the platform to reach support directly. Available for account queries, wallet questions and terms clarifications.
Send a written query to our support address listed in the Help section of your account. Email is suited to detailed policy questions or correction requests that need a written record.
The Help section inside your account contains published answers to common terms questions. Check there first; if your question is not covered, escalate through chat or email.
We handle your account data according to the conditions set out in our privacy policy, which sits alongside these terms. Cookies are used to keep your session active and to remember preferences set during your visit. We do not share personal account data with third parties except where required to process a payment or where local law requires disclosure. Account security is your shared responsibility — keep your login credentials private and notify support immediately if you believe your account has been accessed without your consent. We retain transaction records for as long as your account is active and for a period after closure as required by applicable rules. Requests to access, correct or remove your data are handled through the support routes published on this page.
Account data is held and processed according to our privacy policy. We only share information with payment processors — including bKash and Upay — where it is needed to complete a transaction you initiated.
Cookies keep your session running across pages and remember display preferences. You can adjust cookie settings through your browser; some platform features rely on session cookies to function correctly.
We apply account-level controls to flag unusual activity. You are responsible for keeping your password private. If access seems compromised, contact support immediately via live chat or email.
When these terms change in a material way, we post a notice on the platform and may send a message to your registered contact. The updated terms apply from the date shown on that notice.
These are the questions we receive most often about how the terms apply to account use, transactions and policy rights on the platform.
Yes. All wallet transactions processed through your account — including bKash and Upay deposits — fall under these terms. Transaction records are stored in your account history and can be reviewed at any time after the transaction is confirmed.
Access and eligibility depend on your local law and the eligible regions we serve at the time. We do not make a blanket eligibility claim. Review the eligibility section in your account or contact support to confirm whether your region is currently supported.
Local law takes precedence. Where a specific term conflicts with legislation in your region, that legislation applies and the relevant term does not override it. Your statutory rights are not limited by anything written here.
Send a written data access request to our support team via the email address in the Help section of your account. We will confirm receipt and respond with the information we hold. Processing time depends on the scope of your request.
We post a notice on the platform when a material change is made. We may also contact you through your registered account. Check the effective date shown at the top of the terms page to see when the current version came into force.
Yes. If you do not accept a change to the terms, you may close your account by contacting support and confirming your identity. Any pending wallet balance is processed according to the withdrawal conditions in place at the time of closure.