Mobile / Slots
Your fold7 account wallet connects directly to bKash, Upay, Nagad and Rocket so you can move funds without leaving the mobile browser. Every deposit and withdrawal action is handled inside your signed-in account area, where the fields, limits and confirmation steps are shown to you in real time.
Adding funds starts the moment you open the cashier section in your signed-in account. We surface bKash, Upay, Nagad and Rocket at the top of the payment row — these are the rails your account is already configured to accept. Choose the wallet you use day-to-day, enter the amount shown within the field range on that screen, and follow the confirmation prompt your wallet app generates.
Log in and navigate to the deposit section inside your account. The cashier page lists every active payment route available to your account at that moment.
Select bKash, Upay, Nagad or Rocket from the payment row. The screen then shows the reference details and amount field specific to that wallet rail.
Type the amount within the range shown on screen and proceed. Your chosen wallet app will prompt you for its own confirmation step before the transfer is sent.
Once the wallet confirms the transfer, return to your fold7 account home. Your updated balance appears in the wallet summary at the top of the dashboard.
Withdrawal requests are submitted through the same cashier area you use for deposits, under the withdrawal tab. We ask you to select the wallet you want to receive the funds — bKash, Upay, Nagad or Rocket — and to enter the wallet number registered to your fold7 account. The amount field shows the range available for that method. After you submit, the request enters a review queue; the status updates are visible in your transaction history under the account section.
Go to the cashier inside your account and switch to the withdrawal tab. The available balance and withdrawal methods are displayed there.
Choose bKash, Upay, Nagad or Rocket. Enter the wallet number exactly as registered — a mismatched number can delay the request.
Type the amount within the permitted range shown on screen and confirm the request. You will see a submission confirmation and a reference number.
Follow the request status in your account transaction history. If it stays pending beyond the window shown on screen, contact support through your account panel.
Your account may prompt a verification step before a withdrawal is processed or after a certain activity level is reached. The fields and documents required are shown directly in the account area — we do not apply a fixed universal list, so follow only what the screen asks of you at that point.
A notification appears in your account area when a verification step is required. Follow the on-screen instruction rather than any external checklist.
Each prompted field is specific to your account state at that time. Fill in exactly what is asked — do not submit additional documents unless the screen requests them.
Incomplete or mismatched entries will pause the review. Read each field label carefully, then confirm all entries match your registered account details.
If any verification field is unclear, open the support link shown in your account panel. Queries sent through that route are matched directly to your account record.
The payment methods available in your fold7 account are configured for Bangladesh mobile wallet use. bKash and Upay are the primary verified routes; Nagad and Rocket are also available in the cashier. Each method appears with its own amount range and reference field when you select it inside the deposit or withdrawal tab.
Bangladesh mobile wallet — deposit and withdrawal available in the cashier.
Local mobile payment route — select from the payment row in your account cashier.
Nagad wallet deposits and withdrawals shown inside the signed-in cashier area.
Rocket mobile banking — available as a payment option in the fold7 cashier tab.
Direct bank route — shown in the cashier where available for your account region.
After every bKash, Upay, Nagad or Rocket transaction, your wallet app generates a reference number and a timestamp. Your fold7 account transaction history shows the same reference alongside the amount and a status label. Keeping both records lets you resolve any mismatch quickly without waiting on support. Navigate to the history tab in your account to find each entry — completed transactions show a confirmation status, while pending entries remain visible until the review is resolved.
Your wallet app produces a transaction reference the moment a transfer is sent. The same reference appears in your fold7 account history — use it as the primary matching point when checking a transaction.
Account history entries carry one of three labels: confirmed, pending or declined. A confirmed status means the balance has updated; pending means the review is ongoing; declined means the funds were not applied.
Open the history tab inside your signed-in account to see a full list of deposit and withdrawal entries, each with a date, method name, amount and current status displayed in sequence.
Save the wallet screenshot showing the reference number and amount for any transaction that stays in pending status. This is the detail the support team needs if you raise a query through the account panel.
Every banking action on fold7 is handled through your signed-in account session, which means your wallet and balance data are tied to verified login credentials. We do not process payment requests through external links, social channels or third-party agents — always start from the fold7 domain directly in your browser. The support route in your account panel is the only channel through which we handle transaction queries linked to your account profile.
Always confirm you are on fold7 before entering login details or initiating a payment. Bookmark the address directly from a confirmed session and use that bookmark on every return visit to avoid phishing addresses.
The wallet number you use for bKash, Upay, Nagad or Rocket deposits must match the number registered to your fold7 account. Mismatched details trigger a hold and require you to complete the verification step shown in your account area.
We process withdrawals only to the wallet registered under your account. Sending funds to a different number or a third party's wallet is not supported and will result in the request being declined at the review stage.
If a transaction is delayed or a balance discrepancy appears, open the support route inside your signed-in account panel. This connects your query directly to your account record, which is the fastest path to a resolution.
If your question about deposits, withdrawals or account verification is not covered in the sections above, the answers below address the situations our account holders ask about most often. For anything still unresolved, use the support link inside your signed-in account panel.
Your fold7 cashier shows bKash, Upay, Nagad and Rocket as deposit options. Select the wallet you normally use, enter the amount within the range shown on screen, and follow your wallet app's own confirmation step to complete the transfer.
The minimum and maximum amounts for each payment method are shown inside the cashier when you select that method. We do not publish a single fixed figure here because the range can differ by wallet route and account status — check the screen for the current limit.
First, check your fold7 account transaction history for a pending entry matching the wallet reference. If the entry is missing or stuck in pending beyond the window shown on screen, open the support route in your account panel and share the bKash transaction reference.
Enter the wallet number registered to your fold7 account — the one you used when verifying your account. A different number will cause a mismatch. If you need to update the registered number, follow the verification steps shown in your account profile area.
Withdrawal requests go through a review queue, and the expected window is shown on your account screen after submission. If the status has not updated past that window, raise a query through the in-account support route and include the withdrawal reference number from your transaction history.
Payment information tied to your fold7 account is used only to process the deposit or withdrawal you initiate inside your signed-in session. We do not share your wallet number through external channels. Always initiate transactions from fold7 directly.