Mobile / Slots
This page sets out the legal framework that governs your use of fold7. Before you open an account or access any part of the site, check that use is permitted under your local law and that you are in an eligible region.
fold7 operates under terms that vary by region. Access to the platform, including its game lobby, account wallet and transaction functions, depends entirely on whether use is lawful in your local jurisdiction. We do not make any claim that the service is available to you by right — eligibility is your responsibility to confirm before proceeding. When you use the site, you agree to the version of these terms in effect at that time. We may update them, and the revised version applies from the date it is published. Continued use of any part of the site, including account login, wallet operations using bKash or Upay, or access to the game lobby, is taken as acceptance of the current terms. If you access the site through a mobile browser or a saved shortcut, the same terms apply regardless of device. There is no reduced or alternate policy for mobile sessions. Transaction records connected to bKash or Upay activity within your account are governed by both our terms and the respective payment provider's own conditions. Where those conditions conflict, you should seek independent advice. Any section of these terms found unenforceable in your jurisdiction does not affect the remainder.
Understanding which parts of your fold7 experience fall under this policy helps you know where to direct questions. The four areas below draw a clear line between what we govern and what sits with third parties.
Your login credentials, session behaviour and account-level controls fall fully within this policy. Steps to recover access, update your registered mobile number or review your account history are all covered here.
Wallet movements recorded inside your fold7 account are within scope. However, the processing terms of bKash or Upay as external payment providers sit with those providers. We cover what is visible on the account side.
Game content, lobby availability and promotional notices published directly on fold7 are within scope. Content accuracy, game mechanics and return information are governed by the game studios whose titles appear in the lobby.
Links, embedded tools or services operated by parties outside fold7 are not covered by this policy. If you follow a link to a third-party page, that party's own terms apply and we hold no responsibility for their content or conduct.
As an account holder, you have several concrete actions available to you at any time. You can review the transaction history recorded in your account wallet, which includes any bKash or Upay activity logged against your account. If any detail appears incorrect — your registered contact, wallet reference or personal information — you can request a correction through the account settings page or by contacting support directly. Raising a question about how your data is used or how a specific policy clause applies to your situation is always an option. We ask that questions be submitted through a published contact route so we can respond in writing and keep a record. If your query relates to a specific transaction, include the reference number shown in your account history. This makes it faster for us to locate the relevant record and respond with a specific answer rather than a general one. Requests to close an account or remove records are handled according to the applicable retention rules described in the Trust section below.
Open your account wallet to see the full transaction log, including bKash and Upay entries. Each entry carries a reference and a timestamp you can use when raising a question.
Update your registered mobile number or contact information through the account settings fields. If a field is locked, contact support with proof of the correct detail and we will process the change.
Send your question through a published support route. Include any account reference numbers so the response addresses your specific situation rather than the general policy text.
If you need to close your account or request a data review, submit this through the support contact route. We handle these requests according to the retention terms described in the Trust section.
For any question specifically about these legal terms, your account rights or how this policy applies to your situation, use one of the contact routes below. We only list routes that are visible and active on the site.
Open the chat window from any page on fold7 to ask a policy or account question in writing. The conversation is logged and you can request a copy.
Send your question to the support email address shown in your account area. Include your account reference and the specific clause or transaction you are asking about.
The Help Centre, accessible from your signed-in account menu, lists published answers to common policy and account questions. Check there before submitting a request.
Data handling at fold7 is built around what we actually collect during your account session — login activity, device type, wallet transaction references and the contact information you provide at registration. We do not share this with third parties outside of what is required to process your bKash or Upay wallet activity or to comply with a legal obligation applicable in your region.
We use cookies to keep your session active across pages and to record your device preferences. You can manage cookie settings through your browser. Disabling certain cookies may affect how pages load or how your session is maintained.
Your account is protected by the login credentials you set. We do not store payment PINs or wallet passwords. If you suspect unauthorised access, use the account recovery path or contact support immediately through live chat or email.
We retain account and transaction records for the period required under the legal obligations applicable to your region. Once that period passes, records are removed or anonymised according to our internal schedule. You can ask about the specific period through a support contact route.
When this policy is updated, the revised date appears at the top of this page. To request a copy of the previous version or ask what changed, contact us through the email route shown in your account area.
These are the questions we see most often about how our legal terms apply to account holders in Bangladesh. If your question is not answered here, use the support contact routes listed above.
Access to fold7 depends on whether use is lawful in your local jurisdiction and whether you are in an eligible region. This policy applies to your account session if you are permitted to access the site under the laws applicable to where you are located.
Open your account wallet after logging in. Each transaction entry shows a reference number, a timestamp and the payment method used. If a bKash or Upay entry looks incorrect, note the reference and contact support through live chat or email with that detail.
Yes. Go to account settings and update any unlocked fields directly. If a field such as your registered mobile number is locked, contact support through a published route, provide proof of the correct detail and we will process the correction on our end.
We retain records for the period required by the legal obligations applicable to your region. After that period, records are removed or anonymised. Submit a closure or data review request through the email support route shown in your account area.
The revised date is displayed at the top of this page each time an update is made. Continuing to use the site, including logging in or making a wallet transaction, after the update date is taken as acceptance of the revised terms.
Studios such as PlayStar, Microgaming, PG Soft and Spadegaming supply game content to the lobby. Their titles are available for you to play, but each studio operates under its own terms for game mechanics and return information. Our policy covers your account experience, not the internal rules of individual game titles.